Case study: British Wireless for the Blind Fund

Case study: British Wireless for the Blind Fund

by Tinder Corp Media, 26th May 2019

You may remember our report from last year on the work we do with the British Wireless for the Blind Fund (BWBF). This amazing charity provides equipment on a free loan basis, to those who are unable to afford a specially adapted radio, which helps improve the daily lives of visually impaired people. Tinder is proud to be able to lend our technological know-how to their incredible service.

The BWBF have been providing this life changing equipment for over 90 years and have helped thousands of people across the UK. Nowadays a trained volunteer visits people in their own home to supply them with specially modified radios, and train them on how to use them. These volunteers need to collect information from potential recipients, including signed declarations. Details are taken via tablet during a home visit and stored using a custom built Microsoft SharePoint cloud solution designed and built by, you guessed it, Tinder!

The info they gather is transmitted back to the BWBF head office in real time, where it is fed directly into their systems. A PDF copy of the form is then created automatically, sent to the customer via email or snail mail, and a copy of the original is stored securely on the BWBF servers.

Prior to this system, they had been using printed forms, which had to be copied, scanned, posted and stored, so you can imagine the time and effort they’ve saved with the new system! The added bonus of course is that the BWBF maintain complete control of all the data exchanged, and are able to comply fully and easily with GDPR requirements.

The project itself was a dream for Tinder: a three month deadline in which to create and deploy a solution meant we really had to get our thinking caps on. Our priority was to create a system that would ‘walk’ both volunteer and recipient through the process, in order to save time both in training the volunteer and getting the radios to their new homes. Going digital has saved on costs for the BWBF, as well as time, which means that they can funnel vital funds directly to their end users.

All in all, the new system has been a resounding success: we wish the BWBF all the best in using it, and we’re standing by for the next project!

 

To find out more about the fantastic work done by the British Wireless for the Blind Fund, go to https://blind.org.uk